Support
General information
We are here for you:
Monday to Friday: 07:45 – 17:00
outside office hours, also via the
Service-phone +49 7746 923094
Gladly, we offer support directly on your computer. For this purpose, you can arrange an appointment with us on which we shall execute the online session. With the help of the TeamViewer QuickSupport software, the Sauter GmbH service team can view your screen directly on request. Our service team can thus support you even more comfortably and better with questions and problems.
Disclaimer when using TeamViewer
You are about to open a shared session with a support member from Sauter GmbH.
Sauter GmbH accepts no liability whatsoever for the programs installed on your computer or their protective equipment (virus scanner or firewall).
Sauter GmbH does not accept any liability for faults that it has not caused, even if these occur at a similar time to when the support was provided.
Sauter GmbH assures you that our employees are sufficiently trained and familiar with the confidentiality and due diligence obligations.
Remote maintenance is carried out in accordance with the European General Data Protection Regulation.
Please note that this service is only available during our business hours by telephone or written agreement with our support staff.
- The consultant cannot view your PC without your expressed permission.
- The consultant cannot work with you without your expressed permission.
- No third-party programs will be installed on your PC.
- Data cannot be removed from your PC unnoticed and without your permission.
- You can terminate the joint session at any time.
Note: By starting the TeamViewer software, you acknowledge the disclaimer of Sauter GmbH when using TeamViewer.
Download TeamViewer
Download the appropriate TeamViewer version here:
